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Q:
I have not
received an Email?
A: Email servers have their own
set of priorities and sometimes delays are inevitable this
does not necessarily mean anything has gone wrong; it's a
bit like waiting for the normal post, your mail has just got
lost or delayed on it's way, please give it plenty of time
at least a few hours before you panic.
If nothing happens try applying
again, with the same Email address and Username, if the system
comes back with an error and tells you there is already a
Username and/or Email address registered, the chances are
that ether something has gone wrong our end or your mail has
become lost on the way please do not hesitate to contact us
if you have any problems.
A
bit about IP addresses:
Because some of our forms are open
to the internet this sometimes constitutes abuse of the system
in fact we have had a few recently (these are under investigation
and termination by ISP's), for example anyone can send someone
an email from this form when it's unwelcome, therefore as
a security measure we log the IP address of the user automatically
date/time and any other non identifiable information we can
about the user when they apply so should you receive a email
that you did not ask for then with your assistance and the
information obtained we can locate the user through their
ISP and ISPs do not take kindly to this sort of spamming behaviour
and usually terminate the offenders account even if they use
a anonymous email address like hotmail or yahoo we can track
Emm after all that's what we do, the information is useless
normally unless pursued and we pursue most abuse calls to
this system.
This is another measure we take
to ensure (one) that this service is not abused and (two)
your security and welfare trust and anonymity whilst you are
with us is taken care of, the system is evolving into a good
marketing tool and the last thing we want to do is annoy people
with unwanted emails, these tools are for monitoring internet
activity and over time will become quite extensive, we respect
your privacy if you find it necessary to use a hotmail or
yahoo email address then any information that does not conspire
to be abuse is destroyed automatically over time (except where
general information is concerned this is used for marketing)
i.e. like you may use windows 98 on your machine we gather
this information to get a overall percentage of users on the
internet that use this operating system then we can decide
how to build our programs around them; you are assured your
email address is never forwarded to any third party and any
information obtained (if not abuse) is ever used to identify
you you're anonymity is important to us.
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